Where Did That Member Go Rediscovering the Lost Art of Member Service

    Share

    wskins

    Posts : 22040
    Points : 66120
    Reputation : 0
    Join date : 2014-12-24

    Where Did That Member Go Rediscovering the Lost Art of Member Service

    Post  wskins on Tue Oct 11, 2016 4:40 am




    Where Did That Member Go? Rediscovering the Lost Art of Member Service by Thomas Plummer
    English | 2010 | ISBN: 160679101X | 278 pages | EPUB | 5 MB
    More has changed in the fitness industry during the last several years than during the last 30 years. Maturing markets (defined as more clubs crowding into already crowded competitive rings), the flat economy, the advent of the low-priced value club, and a much more sophisticated consumer have all combined to force the fitness business owner to change now or fail and leave room for owners who are willing to grasp the new reality. In this ground-breaking book, renowned fitness industry expert Thomas Plummer helps club owners and managers rediscover the lost art of member service, as he examines how to help move toward building a business that retains its clients through the creation of legendary customer service.
    Title: Where Did That Member Go Rediscovering the Lost Art of Member Service
    Size: 4.38 MB | Format: rar
    Download:
    Code:

    http://uploaded.net/file/7uyubv18/hotfile-mszw3.W.D.T.M.G.R.t.L.A.o.M.rar
    http://rapidgator.net/file/ac5f640ddf9013dcf2b8b5c872acde39/hotfile-mszw3.W.D.T.M.G.R.t.L.A.o.M.rar.html

      Current date/time is Mon Dec 05, 2016 2:31 pm